Privacy Policy

ElevateCart Privacy Policy

UPDATED.

Effective Date: January 05, 2025

This Privacy Policy describes how ElevateCart (“we,” “us,” or “our”) collects, uses, and shares information collected from users (“you” or “your”) of our website, located at https://www.elevatecart.net, and any associated mobile applications (collectively, the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

1. Who We Are

Our website address is: https://www.elevatecart.net

2. Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: This includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This may include your name, email address, mailing address, billing address, phone number, payment information (credit card details, PayPal information, etc.), and other information you provide when placing an order, creating an account, or contacting us.
• Order Information: Details about your orders, including products purchased, quantities, order date, shipping address, and billing information.
• Account Information: If you create an account, we may collect your username, password, and other information you provide.
• Technical Information: This includes information automatically collected by our Site, such as your IP address, browser type, operating system, device information, referring URLs, and information about your activities on our Site (e.g., pages visited, products viewed). This is often collected through cookies and similar technologies (see section 5 below).
• Marketing Preferences: If you opt-in, we may collect information about your preferences for receiving marketing communications from us.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Orders: To fulfill your orders, process payments, and arrange for shipping.
• Managing Accounts: To create and manage your customer account.
• Customer Support: To respond to your inquiries and provide customer service.
• Marketing Communications: To send you promotional emails, newsletters, and other marketing materials if you have opted in (you can unsubscribe at any time).
• Improving Our Site: To analyze user behavior, improve our Site’s functionality, and enhance your user experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Fraud Prevention: To detect and prevent fraudulent activities.

4. How We Share Your Information

We may share your information with third parties as follows:

• Payment Processors: We use third-party payment processors to process payments. These processors have their own privacy policies, which you should review. Examples may include Stripe, PayPal, flutterwave etc.
• Shipping Carriers: We share your shipping address and order information with shipping carriers to deliver your orders. Examples may include UPS, FedEx, USPS, etc.
• Service Providers: We may share your information with service providers who assist us with various aspects of our business, such as data analytics, email marketing, and customer support. These providers are contractually obligated to protect your information.
• Legal Authorities: We may disclose your information if required by law or legal process.

5. Cookies

We use cookies and similar technologies on our Site. Cookies are small data files that are stored on your device when you visit our Site. We use cookies for various purposes, including but not limited to:

• Shopping Cart Functionality: To maintain your shopping cart as you browse our Site.
• Personalization: To personalize your experience on our Site.
• Analytics: To collect data about your use of our Site for analysis and improvement purposes. We may use tools like Google Analytics (or other analytics platforms).

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

8. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your information. To exercise these rights, please contact us here.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us here and we will remove their information within 24 hours.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us here and we would be happy to answer your questions.